Designing and Implementing a Future State
The next critical step OperationIT SMEs engage in is to understand, articulate, and document what the future/desired stage needs to be as per the vision of the key stake holders. The goal is to identify the gap, and work out a road-map and blueprint towards implementation.
Future state buildout is contingent upon:
- Current, accurate snapshot of business operations today (CSA findings)
- Agreement on what will the future state of the improved operations look like
- Gap Analysis
- Agreement on what business processes need to be altered
Migration Path:
- Identify gaps
- Identify constraints and competing priorities
- Identify dependencies and critical success factors
- Put in place measure & control plan
Implementation:
- Enable IT to support redesigned business processes (ensure alignment between IT & operations)
- Turn non-value add tasks into value-add tasks